Refund & Return Policy

At Iwishh, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Return Eligibility

• Products can be returned within 5 days from the date of delivery.
• Items must be unused, unwashed, undamaged, and in their original condition with all tags, labels, and original packaging intact.
• Returns requested after 5 days of delivery will not be accepted.

Non-Returnable Items

The following items are not eligible for return:

• Products that have been used, washed, altered, or damaged after delivery.
• Items without original tags or packaging.
• Products purchased during clearance or special sale events (unless received in a damaged or defective condition).

Refund Process

• Once we receive and inspect the returned product, we will notify you about the status of your refund.
• If approved, the refund will be processed to your original payment method within 5–7 business days.
• Depending on your bank or payment provider, the refund may take additional time to reflect in your account.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the product. We will arrange a replacement or refund after verification.

Return Shipping

If the return is due to a damaged, defective, or incorrect product, Iwishh will bear the return shipping cost.

For all other eligible returns, return shipping charges may be applicable and will be communicated during the return process.

Contact Us

For any return or refund-related queries, please contact us:

Email: iwishhstore@gmail.com